The Class feature is only available in the QuickBooks Online Plus and all QuickBooks desktop versions. If you are using Simple Start or Essentials QuickBooks Online version, then you should upgrade to Plus.
 
Here are step by step instructions on how to change the company setting to use Class feature in QuickBooks Online.

• Click on the Gear on the top right corner and select Company Settings
• Select Company Settings

• Make sure you highlight Company on the left
• Scroll down to Categories
• Click on Track Classes and add a check mark:
  • Track Classes Warn me when a transaction isn’t assigned a class
  • Select Assign classes One to each row in transaction
  • Click on Save

Now go back to the gear on the top right corner and select All Lists

• Click on Classes on the right column
• Click on New to add a Class Name

Hope you find this quick guide helpful. Please share your comments and suggestions. If you are using a Simple Start or Essentials QuickBooks Online version, then you should upgrade to Plus. Here are step by step instructions on how to change the company setting to use Class feature in QuickBooks Online.
 

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