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QuickBooks Services and Support will be discontinued on May 31, 2017

Still using QuickBooks 2014 software version?

In the software’s world, a sunset refers to the planned discontinuance of service to older versions of the particular software. This can be extremely inconvenient for many people who want to continue using a particular service or software.

QuickBooks products generally come with this sunset policy, that is, after about three years if you continue to keep using a particular version of the software and do not upgrade it you won’t be given any technical support nor will you be allowed to do any online activities such as payroll or banking. Hence, you get three years before a particular version is obsolete.

Older versions are usually put to rest at the end of May each year. The QuickBooks 2014 version is scheduled to be discontinued on May 31, 2017. After this date, only 2017, 2016, and 2015 versions of the software will be fully supported by the company. Therefore, you should buy the new version as soon as possible!

QuickBooks Sunset Policy For 2014

Support and Services for QuickBooks 2014 Desktop (Windows and Mac) products will be discontinued on May 31, 2017.

While the products will continue to work, you will not be able to access Technical Support or any other QuickBooks Services that currently integrate with your 2014 QuickBooks software:

  • QuickBooks Payments (Credit Card Processing)
  • QuickBooks Payroll Services
  • QuickBooks Payroll Assisted Payroll
  • QuickBooks Check Solution
  • QuickBooks Billing Solution (formerly QuickBooks Online Billing)
  • QuickBooks Bill Pay
  • QuickBooks Platinum Plus for Business Mastercard
  • QuickBooks Accountant’s Copy File Transfer (ACFT) service
  • QuickBooks Download Latest Exchange Rates
  • QuickBooks Online Banking
  • QuickBooks Enterprise – Full Service Plan & Add-ons
  • QuickBooks Technical Support

For QuickBooks Point of Sale version 10.0 and lower, Intuit QBPOS Store Exchange service will not be available.

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Who needs the QuickBooks software?

QuickBooks is nationally recognized accounting software developed by business owners to make accounting accessible and easier for everyone. Everyday transactions can be easily recorded by simply entering specific details from an invoice; bill or deposit slips into your computer.

Around 80% of businesses in the US use registered copies of QuickBooks. The software helps save time and money, which is why it is so popular. The software helps you keep track of where your money is going at all times. You can keep track of your expenses and revenues, which can help you, make informed business decisions. Apart from that, items such as bills can be automated so that you no longer have to worry about whether a particular expense that was due was paid or not. This can help you improve the management of your business.

Why does the sunset policy matter?

For the user, the sunset policy is important, as the software requires constant support by the Intuit Inc. This support is crucial for many tasks including:

The Intuit support is also important if you want to install and register your version of QuickBooks on a new computer. This requires original installation codes, which are only provided to the supported versions by Intuit.

Why are older versions discontinued in the first place?

Older versions are discontinued as Intuit is committed to making QuickBooks better and easy-to-use. They are committed to providing easy and straightforward financial tools that can help their customers grow their businesses easily and be able to use the software without any problems. Hence, in order to balance the two important objectives of development, support, and technology the sunset policy has to be implemented.

Is it necessary to update to the current version?

No. The discontinuance of services does not force a user to upgrade to a newer version. Customers can continue to use an older version if they are satisfied with its performance and do not require any online support or add-on services.

Keeping up with the Johns and the new version of QuickBooks will save you time and money!

Update today or sign up for the latest sales for QuickBooks Online, Pro or Premier & QuickBooks Enterprise

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Gita Faust

About the Author

Gita Faust has over 30 years of accounting experience in the real estate and property management industry, Gita Faust is more than just a real estate investor; she is also popular for her work as an accountant, consultant, mentor, speaker, QuickBooks Top ProAdvisor, QuickBooks Solution Provider, member of Intuit’s Trainer/Writer Network, and, of course, author. Gita is well-known for her exemplary leadership and advisory skills. In fact, she even helped pioneer the adaptation of QuickBooks to suit the needs of professionals in real estate and property management. To share her knowledge she has written a series of courses titled Simplified Accounting Solution, which provides step-by-step guidance for those working with QuickBooks.

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