Q: I am a property manager. Most of my residents make cash payments towards rent in person.  We always enter the payment through the customer payment screen and print a receipt. However, the payment receipts do not have a tracking number. I would like to audit the payment receipts or assign a tracking number to each receipt because I suspect possible printing of receipts before saving the transaction and the cash going “missing”. How can I do this?

A: You can always look at the following audit trail reports by tenant name or by the date in question:

Open the Reports menu on the Menu Bar and highlight Accountant & Taxes.

Select one of the following reports:

• Audit Trail: This report lists each accounting transaction and any additions, deletions, or modifications. Any information about the transaction that has been changed is highlighted in Bold Italic print.
• Closing Date Exception Report: This report shows transactions dated on or before the closing date that were changed or entered after you established the closing date.
• Voided & Deleted Transactions Summary Report: This report tracks transactions that you void or delete.
• Voided & Deleted Transactions Detail Report: This report also tracks transactions that you void or delete. It also displays their detailed history.

You can also memorize your reports to show the information you need.